Warranty

At JJ's Guitar Pickups, we want to look after you. We offer to the original purchaser a 12 month warranty on parts and workmanship. If your pickup arrives and doesn't show continuity on a multimeter, we will replace it, free of charge. If your pickup fails in any way in the first 12 months, we will very promptly repair or replace it, free of charge.

A word of caution - Attempts to "relic" or otherwise alter the pickup voids all warranty. Please be careful during installation. Some of the wire used on our pickups is thinner than a human hair. If you do break one, be honest about it with us, please get in touch and we will help.

Our pickups are made with quality components and the greatest care and attention to detail, so we expect them to give many, many years of trouble-free operation.

From the ACCC - "Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."

Statutory warranty is applicable only to goods sold within Australia.