Terms & Conditions

Terms & Conditions:

All sales are final. Returns are not accepted. If a return must occur, you will be charged 10% re-stocking fee. Exchanges on *customised items are not allowed.

To exchange a standard pickup model, you must meet the following criteria:       

- Return must be within 30 days of receiving the pickup, and the exchange must be for reasons that are tonal in nature   

- The Pickup(s) must be in new, unaltered and saleable condition   

- The buyer is responsible for return shipping of the original pickup and the buyer pays for all shipping (both ways), including the price difference of a pickup, if applicable. *Custom made or Customised items are non returnable.

JJ's Guitar Pickups are not responsible for lost or stolen parcels. Please consider postal insurance and be sure to check the tracking information upon shipment. If a parcel is stolen or lost, please contact your carrier or relevant authorities.

Duties, Customs and Taxes are the responsibility of the customer. JJ's Guitar Pickups is not responsible for any additional incurred expenses.

* “Customised” refers to a custom request by the customer, where the product is unique. “Customised Items” include all Loaded Pickguards. An example of a custom pickup may include a custom magnet selection or custom number of turns. It includes any customised appearance or function. We reserve the right to define the term “custom” or “customised item”.